Manage invoices
In the Invoices area, you'll find the complete billing and payment history for your Adjust account.
To access the Invoices area:
- Hover over (Profile icon).
- Select Account Settings.
- Select the Invoices tab.
Invoices reflect the total number of conversions as included in your pricing plan and any additional conversions that accrued during the billing period. To download a PDF version, select (Download) next to the invoice.
The start date of your billing period depends on how and when you register your Adjust account. Your billing period won't begin until you register your account.
After your billing period ends, Adjust automatically sends an invoice to the invoicing contact for your account. To change where Adjust sends invoices, update your Company profile.
If your Adjust Invoices dashboard shows different conversion numbers than your invoice, consider that:
- You might be viewing click-based conversions only. Be sure to include impression-based attributions and reattributions too.
- Sometimes, conversions are reported after we've drawn up your invoice (for example, from offline conversions). These appear in your reports but not your invoice.
If you are running campaigns on SKAdNetwork that report in Adjust alongside your MMP attribution data, Adjust uses a side-by-side assessment of your conversions from each of these two measurement frameworks to calculate the billable total.
How does Adjust calculate the billable volume? For the given billing period, we aggregate the number of conversions at the channel level per app and per platform for both SKAN and Adjust attribution. We then use whichever volume is greater, and add the totals from all your apps.
On your invoice, the final calculation of total conversions includes: attribution/reattribution conversions from all platforms (iOS, Android, Windows etc.) OR SKAN conversions (whichever volume is greater).
Use the example below to see how we assess the higher volume between the two attribution frameworks, and how we calculate the total. Note that in your invoice, we provide a breakdown by app, not by channel.
Example billing period: May 2024
App A
|
Channel 1 | 150 | 135 | Attribution/Reattribution Conversions |
Channel 2 | 125 | 250 | SKAN Conversions |
App B
|
Channel 1 | 210 | 90 | Attribution/Reattribution Conversions |
App C
|
Channel 1 | 130 | 165 | SKAN Conversions |
Channel 2 | 210 | 255 | SKAN Conversions |
Channel 3 | 100 | 215 | SKAN Conversions |
Total charged for May: