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for Marketers

JumpCloud SSO

With Adjust’s support for JumpCloud SSO, you can use your JumpCloud credentials to sign in to Adjust.

Note:

SSO is available as an add-on feature. To get this on your account, contact sales@adjust.com.

Set up in JumpCloud

You can sign in to Adjust through JumpCloud only if you have enabled SSO in your JumpCloud account. To set up JumpCloud SSO via SAML (Security Assertion Markup Language), follow these steps in the JumpCloud admin console.

Log in to your JumpCloud admin account.
Select User Authentication > SSO.
Select + to configure a new SSO configuration.
Select Custom SAML App.
In the Display Label field, enter Adjust.
Under the Single Sign-On Configuration section, set up the following:
- IdP Entity ID: your company’s name preceded by jumpcloud/
- SP Entity ID: https://api.adjust.com/accounts/users/saml/metadata
- ACS URL: https://api.adjust.com/accounts/users/saml/auth
- SAMLSubject NameID: email
- SAMLSubject NameID Format: urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress
- Default RelayState: https://suite.adjust.com/
- IDP URL: adjust
Now, under the Attributes section, set the following attribute mappings:

Service Provider Attribute Name	JumpCloud Attribute Name
`first_name`	`firstname`
`last_name`	`lastname`
`primary_email`	`email`

Select Activate and Continue.
Select the Adjust app and expand the Single Sign-On Configuration panel.
Under JumpCloud Metadata, select Export Metadata to export the SAML metadata XML file.

Great job! Your setup in JumpCloud is done and you can move on to the next step.

Set up in Adjust

Adjust first enables SSO login for a single user account. Once you confirm that SSO login works for that user, Adjust enables SSO for all users on the domains that you provide. To complete setup for JumpCloud SSO, follow these steps:

Send an email to your dedicated Account Manager or support@adjust.com with the following details to enable SSO for a single user in the account:
- Identity Provider: JumpCloud
- Domain(s): This is the domain used in your company email address. For example: if an employee email is john.doe@example.com, you need to enter example.com. Adjust uses the domain to know which users should be converted to SSO users. To enter multiple email domains at once, separate them with a comma. For example: example.com, adjust.com. Once you have added a domain, it cannot be changed or deleted.
- Adjust user account: Provide the email address of a user who already has access to Adjust or your Adjust user account, for example, it-admin@example.com. If you want to test with your own user account, but do not have access to Adjust, ask an Adjust admin user on your team to create a user account for you. If required, you can remove your Adjust access after SSO setup is complete.
- Default role: If you create an Adjust user account through JumpCloud, the user gets the default role permissions. The available options are Reader, Editor, or Admin. For more information, see our user permissions article.
- SAML metadata XML file: Attach the SAML metadata XML file that you downloaded from JumpCloud.
After an Adjust representative confirms that they have enabled SSO for the account, follow these steps:
1. Go to the Adjust login page.
2. Select Log in with SSO.
3. Enter the JumpCloud email address that you provided to Adjust, and select Next.
4. Sign in with JumpCloud.
Send an email to the Adjust representative to inform them that login via SSO for the first user was successful. Adjust will then enable SSO for all users in your account within 24-48 hours.

Sign in with SSO

There are two ways to sign in to Adjust as an SSO user.

From JumpCloud - Available for all users, required for first-time users

Sign in to your JumpCloud account.
Go to the Adjust app in JumpCloud’s applications.

You are sent to Adjust, signed in as the user associated with your JumpCloud account.

From Adjust - Available for existing users

Go to the Adjust login page.
Select Log in with SSO.
Enter your JumpCloud email address and select Next.
Sign in with JumpCloud.

After successfully signing in with your JumpCloud account, you are redirected back to Adjust. You are now logged in as the user associated with your JumpCloud account.

Manage SSO users

When a new user logs in to Adjust through JumpCloud for the first time, Adjust creates their account with the default role permissions. You can change the user's permissions.
Users in your account will no longer be able to retrieve or reset API tokens from Adjust. Instead, reach out to your dedicated Account Manager or support@adjust.com.
If your team has granted access to users on non-SSO domains (for example, if you work with advertising agencies), those users can still log in to Adjust directly.
Once you integrate SSO, you need to manage two-factor authentication (2FA) through JumpCloud for SSO users. Adjust will continue to manage 2FA for users on non-SSO domains, if you have enabled 2FA in Adjust.