5. Test uninstall and reinstall measurement

Adjust checks for uninstalls from Android apps for which the last activity was recorded in the production environment.

You can test app uninstalls for a debug app or a live app in the app store in the production environment only.

Test uninstall measurement

  1. Install the live or debug version of your app in the production environment on the test device.
  2. Open the app.
  3. Verify if device data is available in Adjust through the Testing Console. This confirms that Adjust measured an install.
  4. Now, uninstall your app from the test device.
  5. Adjust checks for uninstalls once a day.
  6. As soon as Adjust measures an uninstall, you receive a callback or CSV upload or can view uninstall data in Datascape.

Test reinstall measurement

  1. Reinstall the live or debug version of your uninstalled app in the production environment on the test device.
  2. Open the app.
  3. Adjust checks for reinstalls once a day.
  4. As soon as Adjust measures a reinstall, you receive a callback or CSV upload or can view reinstall data in Datascape.

Troubleshooting

If you do not receive an uninstall or reinstall callback or a CSV upload, or can't see your uninstall or reinstall data in the dashboard, then check the following:

Push notification setup

Google FCM setup

Raw data export setup