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for Marketers

PingIdentity SSO

With Adjust’s support for PingIdentity SSO, you can use your PingIdentity credentials to sign in to Adjust.

Note:

SSO is available as an add-on feature. To get this on your account, contact sales@adjust.com.

Set up in PingIdentity

You can sign in to Adjust through PingIdentity only if you have enabled SSO in your PingIdentity account. To set up PingIdentity SSO via SAML (Security Assertion Markup Language), follow these steps in the PingIdentity Admin console.

Log in to your PingIdentity account, and select My Applications.
Select Add Applcation > New SAML Application. The Application Details window is displayed.
Enter your Application Name as Adjust, enter an Application Description and choose a Category.
Select Continue to Next Step. The Application Configuration window is displayed.
Select I have the SAML configuration.
Now, set up the following:
1. Assertion Consumer Service (ACS): https://api.adjust.com/accounts/users/saml/auth
2. Entity ID: https://api.adjust.com/accounts/users/saml/metadata
3. Start URL: https://suite.adjust.com
Select Continue to Next Step. The SSO Attribute Mapping window is displayed.
Now, set the following Attribute Mappings:

Application Attribute	Identity Bridge Attribute or Literal Value
`first_name`	`First Name`
`last_name`	`Last Name`
`primary_email`	`Email (Work)`

Select Continue to Next Step. The Group Access window is displayed.
Set up group permissions for your app.
Select Continue to Next Step. The Review Setup window is displayed.
Select Download next to SAML Metadata to download the SAML metadata of the Adjust application as an XML file.
Select Finish.

Great job! Your setup in PingIdentity is done and you can move on to the next step.

Set up in Adjust

Adjust first enables SSO login for a single user account. Once you confirm that SSO login works for that user, Adjust enables SSO for all users on the domains that you provide. To complete setup for PingIdentity SSO, follow these steps:

Send an email to your dedicated Account Manager or support@adjust.com with the following details to enable SSO for a single user in the account:
- Identity Provider: PingIdentity
- Domain(s): This is the domain used in your company email address. For example: if an employee email is john.doe@example.com, you need to enter example.com. Adjust uses the domain to know which users should be converted to SSO users. To enter multiple email domains at once, separate them with a comma. For example: example.com, adjust.com. Once you have added a domain, it cannot be changed or deleted.
- Adjust user account: Provide the email address of a user who already has access to Adjust or your Adjust user account, for example, it-admin@example.com. If you want to test with your own user account, but do not have access to Adjust, ask an Adjust admin user on your team to create a user account for you. If required, you can remove your Adjust access after SSO setup is complete.
- Default role: If you create an Adjust user account through PingIdentity, the user gets the default role permissions. The available options are Reader, Editor, or Admin. For more information, see our user permissions article.
- SAML metadata XML file: Attach the SAML metadata XML file that you downloaded from PingIdentity.
After an Adjust representative confirms that they have enabled SSO for the account, follow these steps:
1. Go to the Adjust login page.
2. Select Log in with SSO.
3. Enter the PingIdentity email address that you provided to Adjust, and select Next.
4. Sign in with PingIdentity.
Send an email to the Adjust representative to inform them that login via SSO for the first user was successful. Adjust will then enable SSO for all users in your account within 24-48 hours.

Sign in with SSO

There are two ways to sign in to Adjust as an SSO user.

From PingIdentity - Available for all users, required for first-time users

Sign in to your PingIdentity account.
Go to PingIdentity’s My Applications.
Select the Adjust app.

You are sent to Adjust, signed in as the user associated with your PingIdentity account.

From Adjust - Available for existing users

Go to the Adjust login page.
Select Log in with SSO.
Enter your PingIdentity email address and select Next.
Sign in with PingIdentity.

After successfully signing in with your PingIdentity account, you are redirected back to Adjust. You are now logged in as the user associated with your PingIdentity account.

Manage SSO users

When a new user logs in to Adjust through PingIdentity for the first time, Adjust creates their account with the default role permissions. You can change the user's permissions.
Users in your account will no longer be able to retrieve or reset API tokens from Adjust. Instead, reach out to your dedicated Account Manager or support@adjust.com.
If your team has granted access to users on non-SSO domains (for example, if you work with advertising agencies), those users can still log in to Adjust directly.
Once you integrate SSO, you need to manage two-factor authentication (2FA) through PingIdentity for SSO users. Adjust will continue to manage 2FA for users on non-SSO domains, if you have enabled 2FA in Adjust.